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PCSO Strategic Plan
Recommended Strategies and Key Actions For Each Strategy
Key Result Area 1: Enhance the communications network with the membership for effective two-way flow of information
OBJ 1: Improve timely dialogue and distribution of information on issues with the membership.
Recommended Strategies:
1 - 1 – 1 Increase face-to-face contact between volunteer leaders and the membership
1 - 1 - 2 Enhance PCSO's Internet presence and encourage digital/electronic communication among members, leaders, and associated organizations
1 –1 – 3 PCSO directors and/or officers represent PCSO at component meetings
1 –1 – 4 Conduct informal annual contact with small number of members
Key actions for recommended Strategies:
Strategy 1 - 1 - 1 Increase face-to-face contact between volunteer leaders and the membership.
| Key Action | Responsibility | Target Date |
| 1) Directors on the PCSO Board attend, when possible, their respective Regional PCSO meetings as part of their responsibilities of office | Directors | 4/99 |
| 2) Contact each director and program chair and assistant program chair prior to regional meetings to advise them of their respective meeting's business agenda items, to solicit input and confirm attendance. | PRA | 4/99 |
| 3) Prior to each regional meeting, contact each program chair and assistant chair to coordinate the meeting business agenda, discuss attendance | Host Director | 4/99 |
Strategy 1 - 1 - 2 Enhance PCSO's Internet presence and encourage digital/electronic communication among members, leaders, and associated organizations.
| Key Action | Responsibility | Date Due |
| 1) Establish independent website | Technology Committee | 6/98 |
| 2) Coordinate and communicate website/internet Committee & chair functions and services with AAO internet committee. | Strategic Planning Committee/Technology Committee | Ongoing |
| 3) Develop member electronic mailing list and/or fax list | Ad Hoc Committee on Technology/PRA | 6/99 |
Strategy 1 –1 – 3 Directors and officers represent PCSO at component meetings to exchange information and ideas
| Key Action | Responsibility | Date Due |
| PCSO directors to attend component meetings | President | 4/99 |
Strategy 1 –1 –4 Perform informal annual contact with small number of members
| Key Action | Responsibility | Date Due |
| Call 5 members each year | Board | 9/99 |
| Summarize results | PRA | 10/99 |
Key Result Area 2 Increase member participation and commitment to the PCSO and its programs
OBJ 1 Determine the level of members participating in PCSO programs.
Recommended Strategies:
2 - 1 - 1 Determine names and the number of qualified non-members.
2 - 1 - 2 Develop plan to retain existing members
Key actions for recommended Strategies:
Strategy 2 - 1 - 1 Determine names and the number of qualified non-members.
| Key Action | Responsibility | Target |
| 1) Identify names and numbers of non-members | Membership Committee | 2/99 |
| 2) Invite non-members to PCSO meetings | PRA | 1999 Annual Session |
| 3) Determine conditions for new members to attend | Executive Committee | 12/99 |
Strategy 2 – 1 – 2 Retain existing members
| Key Action | Responsibility | Target |
| 1) Develop plan to retain existing members | Membership Committee | 12/99 |
OBJ 2: Enhance practice development opportunities for new members.
Recommended Strategy:
Strategy 2 - 2 - 1 Develop and implement programs and meeting topics for new members.
Key actions for recommended Strategy:
| Key Action | Responsibility | Target Date |
| 1) Identify new member issues | New Member Committee | 11/98 |
| 2) Develop programs to address new member issues | Continuing Education Committee/Meeting Program Chairs | Ongoing |
OBJ 3 Improve recognition of new members.
Recommended Strategies:
2 - 3 - 1 Make new members feel welcome.
2 - 3 - 2 Develop plans to provide more recognition of new members to existing membership
Key Actions for Recommended Strategies:
Strategy 2 - 3 - 1 Make new members feel welcome.
| 1) Develop plan to identify new members and welcome them at appropriate meetings | New Member Committee | 11/98 |
| 2) Review program fees and make suggestions on appropriate fee adjustments for new members | New Member Committee | 3/99 |
Strategy 2 - 3 – 2 Develop plans to provide more recognition of new members
| Key Action | Responsibility | Target Date |
| 1) Consider ways to identify new members at meetings | New Member Committee | 11/99 |
| 2) Consider ways to identify and highlight new members in publications. | Publications Committee and Editor | 11/99 |
OBJ 4 Develop a written history of the PCSO.
Recommended strategies:
2 - 4 – 1 Develop brief summary of PCSO history
2 - 4 – 2 Disseminate history summary to membership
Key Actions for Recommended Strategies:
2 - 4 – 1 Develop brief summary of PCSO history
| Key Action | Responsibility | Target Date |
| 1) Write short history | Bulletin Editor | 6/99 |
| 2) Publish in Bulletin and through PCSO Website | Publications Committee/ Technology Committee |
9/99 |
2 - 4 – 2 Disseminate history summary to membership
| Key Action | Responsibility | Target Date |
| 1) Determine options for making history available to membership | History Committee | 3/99 |
Key Result Area 3 Enhance training and skill level of orthodontic staff of members
OBJ 1 Develop issue driven staff educational programs
Recommended Strategies:
3 – 1 – 1 Determine staff training/skills needs and wants
3 – 1 – 2 Provide issues driven staff education at meetings
Key Actions for recommended Strategies:
3 – 1 – 1 Determine staff training/skills needs and wants
Key Action
Responsibility
Target Date
1) Appoint Staff Education Committee
Board/President
4/99
2) Survey staff
Staff Education Committee
6/99
3) Make recommendations to Continuing Education Comm.
Staff Education Committee
9/99 and ongoing
3 – 1 – 2 Provide issues driven staff education at meetings
Key Action
Responsibility
Target Date
1) Make recommendations to respective meeting program chairs and appropriate committees
Continuing Education Committee
6/99
Key Result Area 4 Enhance the practice of orthodontics for PCSO members
OBJ 1 Promote excellence in orthodontics
Recommended Strategy:
4 - 1 - 1 Encourage ethical and quality practice of orthodontics among PCSO members.
Key Actions for recommended Strategy
Key Action
Responsibility
Target Date
1) Feature articles in the Bulletin
Bulletin Editor
6/99, ongoing
2) Recommend and schedule programs on ethics and quality at PCSO meetings
Continuing Education Committee
2000 Annual Session, ongoing
3) Support ABO Certification
Bulletin Editor, CE Committee
Ongoing
OBJ 2 Help potential patients understand the difference between general dentists providing orthodontic services and trained orthodontists
Recommended Strategy:
4 – 2 – 1 Support the concept of orthodontic treatment by trained orthodontic specialists
Key Actions for recommended Strategy
Key Action
Responsibility
Target Date
1) Investigate options
Board
11/99
2) Communicate to membership PCSO actions/inaction in this area
Bulletin Editor
1/00
KRA 5 Evaluate, develop and improve the effectiveness of PCSO
OBJ 1 Provide for an ongoing strategic planning process.
Recommended Strategies:
5 - 1 - 1 Monitor and evaluate the strategic plans.
Key Actions for recommended Strategy:
Key Action
Responsibility
Target Date
1) Review the Strategic Plan and make recommendations to Board
SP Committee
Annually
2) Revise strategic plan
SP Committee
Every 5 years or as needed
5 - 1 - 2 Solicit input from members.
Key Actions for recommended Strategy
Key Action
Responsibility
Target Date
1) Conduct telephone survey
SP Comm., consultant
Every two years
2) Survey annual session attendees
PRA/SP Comm.
11/99
3) Develop written survey for entire membership
SP Comm.
2000
4) Develop on-line response survey
Technology Comm.
2000
5 - 1 - 3 Strategic planning committee to communicate with leaders and members.
Key Actions for recommended Strategy
Key Action
Responsibility
Target Date
1) Get strategic plans from other constituent societies
PRA
2/99
2) Make reports to Board on SP Comm. meeting
SP Comm
Board meetings
3) Report to members on SP activities
Editor
Every 2 years
4) Publish SP Comm. accomplishments
Editor
6/99, ongoing
OBJ 2 Establish effective budget analysis and projection
Recommended Strategy:
5 – 2 – 1 Develop five year budget projection
Key Actions for recommended Strategy:
Key Action
Responsibility
Target Date
1) Research and draft five year budget projection
Budget and Finance Comm
10/99
OBJ 3 Enhance the effect of PCSO delegation at AAO House of Delegates
Recommended Strategy:
5 – 3 – 1 Improve effectiveness of PCSO delegates to House of Delegates
Key Actions for recommended Strategy:
Key Action
Responsibility
Target Date
1) Evaluate current PCSO House of delegates operation
Ad Hoc Comm.
11/98
2) Initiate changes
Board/Delegation
5/99
OBJ 4 Have a well-trained, progressive Board of Directors
Recommended Strategy:
5 – 4 – 1 Provide Training and Appropriate Information to Board
Mission Values, Vision, Strategies and Key Result Areas and Objectives
Also see the statements of the PCSO's Mission, Values and Vision for the Future and the Summary of Key Result Areas and Objectives.
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